SHIPPING POLICYThis shipping policy explains how ZXPRIME manages dispatch planning, lead-time confirmation, tracking updates, and delivery support for our worldwide wholesale and custom orders.

Lead Time
Shipping lead time depends on material readiness, order volume, customization scope, and the destination country. Estimated processing schedules and quality control (QC) completions are always confirmed with the buyer before actual dispatch.

Tracking And Delivery
Comprehensive tracking details will be shared immediately after dispatch via your registered email or official WhatsApp channel. Final delivery timing may vary due to regional customs clearance procedures, carrier scheduling, and local transit conditions.

Transit Support
If you require assistance regarding shipment status, customs clearance documentation, damaged parcels, or delivery exceptions, please contact our dedicated logistics support team with your tracking reference number for immediate follow-up.